Last updated: March 26, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you and Northeast Pro Services LLC, doing business as PaintCostPro (“Company,” “we,” “us,” or “our”). By accessing or using PaintCostPro.com and related services (the “Platform”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, do not use the Platform.
PaintCostPro is a software-as-a-service (SaaS) platform that provides painting contractors with business management tools including estimating, proposal building, scheduling, CRM, lead management, client communication, invoicing, crew management, and marketing tools. We also provide homeowner-facing tools such as estimate calculators and color visualizers. The Platform is a tool provider only and does not perform, supervise, or guarantee any painting or contracting work.
You must be at least 18 years old and have the legal authority to enter into these Terms. By creating an account, you represent that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You must notify us immediately at support@paintcostpro.com of any unauthorized use.
Access to the Platform requires a paid subscription. Current pricing is displayed on our website and during signup. All prices are in U.S. dollars. We reserve the right to change pricing with 30 days’ written notice via email. Price changes do not apply retroactively to the current billing cycle.
Subscriptions are billed in advance on a monthly or annual basis through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis. Failed payments may result in service suspension after a 7-day grace period.
You may cancel your subscription at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial months or unused portions of annual subscriptions unless required by applicable law.
Promotional offers (including first-month discounts) are one-time offers for new subscribers only. We reserve the right to modify or discontinue promotional pricing at any time.
You agree to use the Platform only for lawful business purposes. You agree not to:
Violation of these terms may result in immediate suspension or termination of your account without refund.
By creating an account, you consent to receive transactional emails related to your account, billing, and Platform updates. You may opt out of marketing emails at any time.
The Platform enables contractors to send SMS messages to their clients. By providing your phone number through any form on the Platform, you consent to receive text messages including appointment confirmations, estimate notifications, project updates, follow-up communications, and review requests. Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for assistance. See our Privacy Policy for full SMS details.
Contractors using our SMS features are solely responsible for obtaining proper consent from recipients before sending messages and for complying with all applicable laws including the TCPA, CAN-SPAM Act, and state regulations. PaintCostPro provides the tools but does not monitor or approve individual messages sent by contractors. Misuse of SMS features will result in account termination.
Estimates generated through the Platform are algorithmic approximations intended for informational purposes only. They are not binding quotes, bids, or contracts. Final pricing is determined solely by the contractor after an in-person assessment of the property. PaintCostPro makes no warranty regarding the accuracy of estimates and accepts no liability for discrepancies between online estimates and actual project costs.
Contractors using the Platform are independent businesses, not employees, agents, or representatives of PaintCostPro. Contractors are solely responsible for:
PaintCostPro does not vet, endorse, certify, or guarantee any contractor or their work.
You retain full ownership of all business data, client information, proposals, estimates, and content you create or upload to the Platform (“Your Data”). We do not claim any ownership or intellectual property rights over Your Data.
By using the Platform, you grant us a limited, non-exclusive, royalty-free license to store, process, display, and transmit Your Data solely for the purpose of operating and providing the Platform services to you.
You may export Your Data at any time through available export features or by contacting support. Upon account termination, we will retain Your Data for 30 days, after which it may be permanently deleted.
All content, features, functionality, software, design, trademarks, logos, and graphics of PaintCostPro.com are owned by Northeast Pro Services LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Platform without our prior written consent.
The Platform integrates with third-party services including but not limited to Stripe (payments), Twilio (SMS), Resend (email), Vercel (hosting), and OpenAI (AI features). Your use of these services is subject to their respective terms and privacy policies. PaintCostPro is not responsible for the availability, accuracy, or performance of third-party services.
THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. We specifically disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy or completeness of any estimates, reports, or data generated by the Platform.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PAINTCOSTPRO, NORTHEAST PRO SERVICES LLC, OR ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS, GOODWILL, OR REVENUE, ARISING OUT OF OR RELATED TO YOUR USE OF THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Our total aggregate liability for all claims arising out of or related to the Platform shall not exceed the total amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred dollars ($100), whichever is greater.
You agree to indemnify, defend, and hold harmless PaintCostPro, Northeast Pro Services LLC, and its officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any third-party rights; (d) any content or data you submit to the Platform; or (e) your negligent or wrongful conduct.
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules. Arbitration shall take place in Erie County, New York. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. You waive any right to participate in a class action lawsuit or class-wide arbitration against PaintCostPro.
Notwithstanding the above, either party may bring an individual action in small claims court in Erie County, New York, provided the claim falls within the court’s jurisdictional limits.
We may suspend or terminate your access to the Platform immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Platform ceases immediately. Sections 8-14 shall survive termination.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email to the address on your account at least 15 days before taking effect. Non-material changes may be posted on this page with an updated effective date. Your continued use of the Platform after changes take effect constitutes acceptance of the revised Terms. If you disagree with any changes, your sole remedy is to discontinue use of the Platform and cancel your subscription.
If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and PaintCostPro regarding your use of the Platform and supersede all prior agreements, understandings, and communications, whether written or oral.
For questions about these Terms, contact us at: